Research Shows Disconnect Between IT And OT

Global software developer Eschbach announces new research findings for process industry manufacturers that reportedly show IT and OT collaboration using a plant process management (PPM) offering has become an investment priority. The survey, sponsored by Eschbach, was conducted by 451 Research, part of S&P Global Market Intelligence.

“In the drive toward the Industrial Internet of Things (IIoT) over the past few years, the greatest focus has been on instrumenting machinery,” says Andreas Eschbach, CEO of Eschbach.  “Due to IIoT ignoring human factors, now comes a realization that collaboration between humans and machines must become a priority, particularly in shift management. Industrial enterprises need to equip the people tasked with using and managing machinery in the overall process so that they optimize plant operations and ensure worker safety.”

Worker safety and process optimization are cited as key issues with 86% of respondents relaying that one or more safety incidents are caused by a communications breakdown. In addition, more than half of the respondents reportedly say that process optimization using shift data makes a big difference. Almost 60% of industry decision makers prefer centralized software-as-a-service (SaaS) model with varying degrees of customization. PPM is seen as an important data source for artificial intelligence (AI), according to 56% of survey respondents, who also indicated they are using or planning to use PPM data as an input to AI, according to Eschbach.