Shiftconnector Insight Hours - Recording October 2025

Shiftconnector’s visual KPI dashboards bring all relevant data into one place, enabling faster issue resolution, better decisions, and higher productivity. Users can visualize KPIs, drill down into details, and directly create and assign tasks from the dashboard. The solution provides persona-based views, no-code drag-and-drop configuration with predefined widgets, and over 28 interactive KPI types, including status tiles and gauge charts for both leading and lagging indicators.

This webinar segment presents the latest platform highlights for Shiftconnector, focusing on versions 7.2.4 and the corresponding 10.0–10.2 releases. It details recent improvements to the authentication process in Shiftconnector and describes core enhancements leveraging the cloud environment.

This webinar section explains how eschbach monitors its Shiftconnector cloud environment to keep systems safe, reliable, and efficient. The four main goals are: ensuring security and data protection, keeping Shiftconnector available 24/7, optimizing performance, and controlling infrastructure costs.

This section explains how to turn “good” operator inputs into truly “great” inputs that drive better decisions and OEE improvements. Shiftconnector OEE introduces a new, guided loss allocation process where each reason code can require additional inputs such as bad actor, functional location, and a description, and can prompt operators to select more specific reasons.

The video presents how AI capabilities in Shiftconnector—ranging from semantic search and solution recommendations to chat-based analysis, a new image-driven mobile capture app, and MCP-based chatbot integrations—are used to strengthen teams, enhance knowledge transfer, and improve troubleshooting and efficiency in process industry plants.

The video explains recent enhancements to Shiftconnector Go and Shiftconnector, including tenant-specific administration settings, new input and usability features (barcode and video capture, date/time pickers, PIN-based signatures, offline observations, reusable sub-checklists, personal device mode, non-recurring user-specific tasks), and an interactive calendar-style task management module with drag-and-drop scheduling, shift-based visualization, overdue handling, and flexible filtering to make task planning more intuitive and transparent.

The video presents a new Shiftconnector module for planning and executing “standard work” — repeatable task sequences with defined steps and durations — that uses a visual scheduling and monitoring interface to allocate people and resources, integrate live status from OT/MES systems, automatically reschedule dependent steps, and give operators clear, consistent task lists that improve safety, traceability, and shift handovers.

The video presents a new centralized Knowledge Center accessible from within Shiftconnector that aggregates manuals, rollout and interface documentation, release notes, feature spotlights. The Video also discusses new training materials, and explains role-based training paths with upcoming certifications and recertifications via a learning management system, alongside workshops and newsletters that support ongoing user education and engagement.