Seqonis | AI-assisted Problem Solving
From Disruptions to
lasting Improvements with
AI-assisted Problem Solving
Recurring production disruptions waste time, drain resources, and keep coming back. Seqonis guides teams through one AI-assisted workflow - from observation and root cause to corrective action and verified results - helping resolve problems faster, prevent recurrence, and continuously improve operations.
Trusted by 100,000+ Users
At 2,000+ Plants in 30+ Countries
Key Benefits
Turn recurring problems into permanent improvements
Seqonis guides teams through the complete A3 Problem Solving process, helping them move systematically from problem definition and data collection to root cause analysis, corrective actions, and effectiveness verification. The structured eight-step approach ensures issues are thoroughly investigated and less likely to recur.
Accelerate complex investigations with AI-powered insights
Instead of spending weeks gathering information manually, Seqonis helps teams collect relevant data, identify patterns, surface recurring conditions, and consolidate context from across operations. This enables faster analysis and more informed decisions while keeping teams focused on solving the real problem.
Identify and eliminate root causes with proven methodologies
Built-in problem-solving frameworks such as 5 Whys and Ishikawa (Fishbone) analysis help teams move beyond symptoms to uncover underlying causes. Seqonis supports the investigation process, while integrated corrective and preventive actions ensure accountability and long-term problem resolution.
Connect actions, people, and results in one workflow
From root cause findings to preventive measures, Seqonis links investigations directly to tasks and follow-up actions. Teams can assign responsibilities, track completion, and verify effectiveness within the same environment, creating a closed-loop process for continuous improvement.
Build organizational knowledge that scales
Every completed problem-solving effort becomes searchable organizational knowledge. Seqonis captures problem context, causes, actions, lessons learned, and outcomes, making proven solutions easy to find and reuse across teams, sites, and systems while reducing duplicate investigations.
Unite information across systems with AI agents
Seqonis search and emerging multi-agent capabilities, allows operators to connect and surface relevant information from multiple systems through a single interface. Teams spend less time switching between applications and more time focusing on problem resolution and operational excellence.
Features
AI-Guided A3 Problem Solving Workflow
Guides teams through the complete A3 methodology in a structured digital workflow. With the support of Seqois AI teams can document the problem statement, collect data, define objectives, conduct investigations, develop corrective and preventive actions, and verify results within a single process.
Integrated Corrective & Preventive Action Management
Converts investigation results directly into corrective and preventive actions. Users can create tasks, assign owners, define due dates, track progress, and document verification activities without leaving the problem-solving workflow.
Problem-Solving Governance Boards
Role-based dashboards provide visibility into active cases, ownership, overdue actions, and progress. AI-generated summaries keep teams and leaders aligned on status and priorities.
More Features
Voice-Based Case Creation
Create structured cases directly on the shopfloor using voice. Seqonis AI automatically documents observations, populates initial investigation steps, and reduces manual documentation.
AI-Assisted Root-Cause Analysis
Provides guided root cause investigations using established methodologies such as 5 Whys and Ishikawa (Fishbone) diagrams. Seqonis AI helps organize evidence, identify patterns and recurring conditions, document hypotheses, and connect findings to validated root causes.
AI-Powered Knowledge Search
Searches historical events, investigations, actions, and resolutions using semantic AI. The system identifies similar cases, highlights potential duplicates, surfaces relevant context, and makes previous problem-solving knowledge available during new investigations.
Results That Speak for Themselves
When problem solving is structured, AI-guided, and connected across teams, everything changes. Our customers measure this every day.
50%
Faster Issue Resolution
30%
Fewer Recurring Problems
20%
Increase in Knowledge Reuse
Ready for the next step?
Is your team still investigating recurring losses with paper-based templates, disconnected systems, and limited visibility into corrective actions?
We’ll show you how AI Problem Solving accelerates investigations, prevents recurrence, and turns every case into reusable knowledge.
AI-assisted Problem Solving is part of Seqonis
AI-assisted Problem Solving is an integral part of Continuous Improvement within the Seqonis Platform. Together with Digital Daily Management, Standard Work, and Visual Management, it connects problem solving with daily operations.
Seqonis integrates data from ERP, MES, LIMS, QMS, and process historians into a shared operational context - grounding every investigation in the data that matters.
A Look Into the Engine Room
Seqonis integrates into your existing IT landscape, making it even more intelligent and efficient.
360 ° Connectivity
Fragmented OT/IT systems - MES, LIMS, QMS, ERP/CMMS, and historians - force teams to manually reconcile data, slowing decisions and weakening traceability.
The Seqonis Intelligent Operations Platform unifies these sources into a shared operational context, giving production, quality, maintenance, and engineering teams the right information at the right time.
SAMI – Seqonis Artificial Manufacturing Intelligence
Critical production knowledge is documented, but buried in logs, reports, and systems? The problem: When issues arise, finding the right information takes too long.
SAMI makes your documented knowledge instantly accessible. The AI-powered assistant understands your production context and retrieves relevant information in seconds - from the root-causes of incidents to proven solutions.
Testimonials
Head Site Operational Excellence
From Practice for Practice
Learn from other operations teams
- Whitepaper
The Power of AI in Pharma Manufacturing Today
The ultimate guide to streamline operations and boost productivity with AI.
- Blog
Transforming Pharmaceutical Manufacturing: AI's Role in Ensuring Quality and Compliance
Explore how AI transforms pharmaceutical manufacturing, boosting quality, compliance, and efficiency with SAMI.
Further practical knowledge
Explore case studies, whitepapers, and insights from pharmaceutical production to support your operational excellence journey.
Frequently Asked Questions (FAQs)
What is AI-assisted Problem Solving in Seqonis?
It supports operators, shift supervisors, Operational Excellence and Continuous Improvement teams, Quality, Maintenance, Engineering, and site leaders - providing a consistent approach to investigations and transparent follow-up.
Who is AI-assisted Problem Solving designed for?
It supports operators, shift supervisors, Operational Excellence and Continuous Improvement teams, Quality, Maintenance, Engineering, and site leaders - providing a consistent approach to investigations and transparent follow-up.
How does Seqonis AI adapt the problem-solving process to each issue?
How does AI support the investigation?
Seqonis AI (SAMI) assists teams throughout the investigation - from case creation and problem definition to root-cause analysis, countermeasures and action planning. AI guidance helps teams avoid common pitfalls and complete each step with greater consistency.
How are corrective actions tracked?
Approved countermeasures become tasks linked directly to the original case. Owners, due dates, status, and effectiveness checks remain visible - creating clear accountability from investigation to closure.
How quickly can AI-assisted Problem Solving be implemented?
A focused pilot can go live in 8–10 weeks. For global rollouts, Seqonis has completed deployments across multiple sites in four months.
How does AI-assisted Problem Solving connect to the rest of Seqonis?
AI-assisted Problem Solving connects with capabilities such as Shift Collaboration, OEE & Performance Reporting, and Standard Work. Issues from shift handovers, performance losses, and deviations can flow directly into a connected continuous improvement process.
AI Problem Solving in your production
Every plant has its own recurring losses, quality deviations, and investigation challenges. In a personalized demo, we’ll show you how AI Problem Solving solves your specific requirements — and what results you can expect.