Seqonis – AI-assisted Problem Solving
AI-assisted Problem Solving - From Disruptions to lasting Improvements
Recurring production disruptions waste time, drain resources, and keep coming back. Seqonis guides teams through one AI-assisted workflow - from observation and root cause to corrective action and verified results - helping resolve problems faster, prevent recurrence, and continuously improve operations.
Trusted by 100,000+ Users
At 2,000+ Plants in 30+ Countries
Key Benefits
Turn disruptions into lasting improvements
Seqonis AI guides teams step by step through a structured problem-solving process - from defining the problem and finding the root cause to corrective action and verified results - ensuring nothing gets overlooked.
Cut investigation time from days to hours
Seqonis AI brings data and context together in seconds, surfaces relevant patterns and likely causes, and guides teams toward the next best step - helping teams reach the right conclusions faster.
Fix root causes, not just symptoms
Proven root-cause methods help teams challenge assumptions, turn findings into accountable corrective actions, and verify effectiveness before closure - preventing the same problems from coming back.
Scale what works across teams and sites
Every resolved issue becomes reusable organizational knowledge. AI-generated summaries connect observations, causes, actions, and outcomes - making proven solutions easy to find, share, and apply across teams and sites.
Features
AI-Guided, Decision-Based Problem Solving
Seqonis AI guides teams through the right problem-solving approach - from OPPS to full 8-Step Problem Solving - based on complexity and impact. AI coaching supports every step, recommends next actions, and helps teams solve problems with the right level of rigor.
Integrated Action Management
Turn approved countermeasures directly into tasks with owners, due dates, status, and follow-up. Actions stay connected to the original problem, creating clear accountability from investigation through implementation.
Problem-Solving Governance Boards
Role-based dashboards provide visibility into active cases, ownership, overdue actions, and progress. AI-generated summaries keep teams and leaders aligned on status and priorities.
More Features
Voice-Based Case Creation
Create structured cases directly on the shopfloor using voice. Seqonis AI automatically documents observations, populates initial investigation steps, and reduces manual documentation.
AI-Assisted Root-Cause Analysis
Seqonis AI brings together scattered information and data across systems and teams, surfacing relevant patterns and possible causes in seconds. Built-in methods such as 5 Why, Ishikawa, and Gap Charts, combined with AI, help teams identify the true root cause faster.
Knowledge Reuse and AI Case Summaries
Seqonis AI turns completed investigations into reusable knowledge. Searchable cases and AI summaries make proven root causes, actions, and lessons learned easy to find and reuse.
Results That Speak for Themselves
When problem solving is structured, AI-guided, and connected across teams, everything changes. Our customers measure this every day.
50%
Faster Issue Resolution
30%
Fewer Recurring Problems
20%
Increase in Knowledge Reuse
Ready for the next step?
Is your team still investigating recurring losses with paper-based templates, disconnected systems, and limited visibility into corrective actions?
We’ll show you how AI Problem Solving accelerates investigations, prevents recurrence, and turns every case into reusable knowledge.
AI-assisted Problem Solving is part of Seqonis
AI-assisted Problem Solving is an integral part of Continuous Improvement within the Seqonis Platform. Together with Digital Daily Management, Standard Work, and Visual Management, it connects problem solving with daily operations.
Seqonis integrates data from ERP, MES, LIMS, QMS, and process historians into a shared operational context - grounding every investigation in the data that matters.
A Look Into the Engine Room
Seqonis integrates into your existing IT landscape, making it even more intelligent and efficient.
360 ° Connectivity
Fragmented OT/IT systems - MES, LIMS, QMS, ERP/CMMS, and historians - force teams to manually reconcile data, slowing decisions and weakening traceability.
The Seqonis Intelligent Operations Platform unifies these sources into a shared operational context, giving production, quality, maintenance, and engineering teams the right information at the right time.
SAMI – Seqonis Artificial Manufacturing Intelligence
Critical production knowledge is documented, but buried in logs, reports, and systems? The problem: When issues arise, finding the right information takes too long.
SAMI makes your documented knowledge instantly accessible. The AI-powered assistant understands your production context and retrieves relevant information in seconds - from the root-causes of incidents to proven solutions.
Testimonials
Head Site Operational Excellence
From Practice for Practice
Learn from other operations teams
- Whitepaper
The Power of AI in Pharma Manufacturing Today
The ultimate guide to streamline operations and boost productivity with AI.
- Blog
Transforming Pharmaceutical Manufacturing: AI's Role in Ensuring Quality and Compliance
Explore how AI transforms pharmaceutical manufacturing, boosting quality, compliance, and efficiency with SAMI.
Further practical knowledge
Explore case studies, whitepapers, and insights from pharmaceutical production to support your operational excellence journey.
Frequently Asked Questions (FAQs)
What is AI-assisted Problem Solving in Seqonis?
It supports operators, shift supervisors, Operational Excellence and Continuous Improvement teams, Quality, Maintenance, Engineering, and site leaders - providing a consistent approach to investigations and transparent follow-up.
Who is AI-assisted Problem Solving designed for?
It supports operators, shift supervisors, Operational Excellence and Continuous Improvement teams, Quality, Maintenance, Engineering, and site leaders - providing a consistent approach to investigations and transparent follow-up.
How does Seqonis AI adapt the problem-solving process to each issue?
How does AI support the investigation?
Seqonis AI (SAMI) assists teams throughout the investigation - from case creation and problem definition to root-cause analysis, countermeasures and action planning. AI guidance helps teams avoid common pitfalls and complete each step with greater consistency.
How are corrective actions tracked?
Approved countermeasures become tasks linked directly to the original case. Owners, due dates, status, and effectiveness checks remain visible - creating clear accountability from investigation to closure.
How quickly can AI-assisted Problem Solving be implemented?
A focused pilot can go live in 8–10 weeks. For global rollouts, Seqonis has completed deployments across multiple sites in four months.
How does AI-assisted Problem Solving connect to the rest of Seqonis?
AI-assisted Problem Solving connects with capabilities such as Shift Collaboration, OEE & Performance Reporting, and Standard Work. Issues from shift handovers, performance losses, and deviations can flow directly into a connected continuous improvement process.
AI Problem Solving in your production
Every plant has its own recurring losses, quality deviations, and investigation challenges. In a personalized demo, we’ll show you how AI Problem Solving solves your specific requirements — and what results you can expect.