Shiftconnector® | Workforce Management
Proactive Workforce Planning Instead of Reactive Scheduling
Move beyond Excel-based planning. Define shift patterns, qualification profiles, and rules once — and let the system generate schedules weeks and months ahead. Focus on fine- tuning, not on detailed manual planning.
Trusted by 100,000+ Users
At 2,000+ Plants in 30+ Countries
Key Benefits
Adaptive Workforce Planning
No more last-minute scrambling or understaffed shifts. Plan the right workforce for your shifts weeks and months ahead, to ensure full schedule adherence. React to capacity peaks, absences, and reassignments proactively, not reactively.
Automated Schedule Generation
Define shift patterns, teams, qualifications, and scheduling rules once. The system generates workforce schedules automatically — you focus on exceptions, not manual planning.
Qualification & Certification Tracking
Track operator qualifications, certifications, and training status. Ensure only qualified personnel execute critical tasks — with automatic alerts before certifications expire.
Approve Time Off With Full Visibility
Vacation and absence requests are approved based on planned capacity and qualifications. Approve time off with full visibility into workforce capacity and skills - so you can avoid understaffed shifts and qualification gaps.
Real-Time Team Visibility
See who is on shift, who is available, and who has the required skills—in real time. Make informed staffing decisions instantly, without phone calls or searching through spreadsheets.
Seamless Shift Handovers
Connect workforce planning with shift collaboration. Handover information flows automatically — so incoming teams start informed, not searching.
Features
Visual Shift Planning
Plan and adjust shift planning with a visual drag-and-drop interface. See availability, qualifications, and coverage gaps at a glance.
Vacation and Absence Approvals
Approve time off with full visibility into capacity and qualifications. Avoid understaffed shifts and compliance risks.
Last-Minute Shift Coverage
Handle sick leave and last-minute changes in minutes. Find qualified replacements and keep daily operations stable.
More Features
Qualification Matrix
Maintain a complete overview of operator skills, certifications, and training status. Filter by qualification to find the right person for the job.
Expiration Alerts & Reminders
Automatic notifications before certifications or training expire. Stay compliant without manual tracking.
Reporting & Analytics
Analyze workforce utilization, qualification coverage, and shift patterns. Identify gaps and optimize staffing proactively.
Mobile Access for Team Leads
Team leads view schedules, availability, and qualifications on mobile devices — enabling fast decisions on the shopfloor.
Results That Speak
for Themselves
When workforce planning is demand-based and qualification-aware, everything changes. Our customers measure this every day.
30 min
faster incident reporting
50%
less downtimes per month
2x
reduction in compliance-related costs
Ready for the Next Step?
Is your team still building shift schedules manually in Excel?
We'll show you how to define shift patterns and rules once — and let the system do the rest.
Workforce Management
is Part of Shiftconnector®
Workforce Management is not an isolated tool, but an integral part of the Shiftconnector Intelligent Operations Platform.
Together with pillars such as Shift Collaboration, Standard Work, and Visual Management, it creates a continuous flow of information — from individual operators to strategic workforce decisions.
360° connectivity seamlessly integrates ERP, MES, and HR systems into a common operational context.
A Look Into the Engine Room
Shiftconnector integrates into your existing IT landscape, making it even more intelligent and efficient.
360 ° Connectivity
Fragmented OT/IT systems—MES, LIMS, QMS, ERP/CMMS, and historians—force teams to reconcile data by hand, slowing decisions and weakening traceability.
Shiftconnector® Intelligent Operations Platform unifies these sources into one audit‑ready operational timeline, giving production, quality, maintenance, and engineering the right information, at the right time.
SAMI – Shiftconnector® Artificial Manufacturing Intelligence
Critical production knowledge is documented, but buried in logs, reports, and system? The problem with this: When issues arise, finding the right information takes too long.
SAMI makes your documented knowledge instantly accessible. The AI-powered assistant understands your production context and retrieves relevant information in seconds - from the root-causes of incidents to proven solutions.
Testimonials
From Practice for Practice
Learn from other pharmaceutical teams for your production
- Whitepaper
Accelerating Batch Release
Driving Faster Time-to-Patient with Real Time Insights.
Learn how pharma companies can speed up batch release while ensuring compliance, quality, and faster time to market.
- PR/Media
Merck's Visual Factory Powered by Shiftconnector®
How does a global pharmaceutical leader achieve greater transparency, agility, and supply chain resilience? Merck selected Shiftconnector® as the foundation of their Visual Factory — delivering real-time insights across 9,000+ users and seven management levels globally.
Further practical knowledge
Explore case studies, whitepapers, and insights from pharmaceutical production to support your operational excellence journey.
Frequently Asked Questions (FAQs)
What is Workforce Management in Shiftconnector®?
Workforce Management enables adaptive workforce planning by bringing shift patterns, qualification tracking, and team coordination together in one platform - ensuring every shift is staffed with the right people and the right skills.
How does qualification tracking work?
Maintain a qualification matrix with all operator skills, certifications, and training status. The system alerts you before certifications expire and ensures only qualified personnel execute critical tasks.
How can I plan my shift teams?
Plan and adjust shift assignments visually with a drag-and-drop interface. See team availability, qualifications, and coverage gaps at a glance to ensure every shift is properly staffed.
Does it integrate with HR systems?
Shiftconnector® connects seamlessly with HR systems via 360° connectivity — keeping qualification data synchronized across platforms.
How quickly can Workforce Management be implemented?
A focused pilot can go live in 8–10 weeks. For global rollouts, we have completed deployments across multiple sites in four months.
Workforce Management
In Your Production
Stop Planning Every Shift from Scratch. Manual Excel-based scheduling costs time and creates compliance risks.
In a personalized demo, we'll show you how teams like yours have moved from reactive scheduling to automated, compliant workforce planning.