Shiftconnector® | Shift Collaboration
Seamless Shift Handovers Without Information Gaps
No more information gaps, manual follow-ups and scattered communication across tools. The structured digital shift handover centralizes mission critical information and enables traceable task management, so every shift picks up exactly where the last one left off.
Trusted by 100,000+ Users
At 2,000+ Plants in 30+ Countries
Key Benefits
A fully digital shift handover captures events, decisions, and responsibilities with time‑stamped, audit‑ready records, so operators and leaders are literally working from the same facts without having to reconcile emails, spreadsheets, or paper logs.
Knowledge at Your Fingertips
Agentic AI-driven IOPs learn, search and help teams plan and act. By capturing tacit knowledge, the IOP connects teams to similar past incidents and proven countermeasures in seconds, turning historical experience into today’s best decisions and compressing time to resolution.
One Connected Workspace
Shift instructions, approvals, and mobile issue reports capture live in a single hub; photos and context route automatically to the right owner, reducing back and forth and preventing details from getting lost between functions. In addition, tasks assigned for the day are reconciled in one location.
Clear, Two-Way Visibility
Realtime views and structured escalations keep supervisors and site leaders aligned to live constraints and deviations (not yesterday’s notes), while frontline teams see assigned tasks, priorities, ownership, and status updates as they change.
Faster Consensus, Fewer Surprises
With context, actions, and status visible to everyone, handovers are crisper, meetings shift from recap to problem‑solving, and cross‑functional decisions happen sooner—before issues become downtime or deviations.
Features
Shift Collaboration
Capture every shift‑critical event, observation, and decision in a structured, searchable record. Audit trails ensure full traceability, and role‑based access keeps the right information available to the right people across shifts.
Task Management
Create tasks to escalate issues or push instructions down to the teams that need to act. Structured workflows ensure every task is owned, tracked, and completed.
AI-Powered Prioritization
AI surfaces the most critical tasks and risks. Teams focus on what matters most — no manual triage required.
More Features
Instant Shift Handover Clarity
See open tasks, equipment conditions, and production status in one consolidated view. Create a handover report and checklist instantly to ensure a smooth, informed shift transition.
Audit-Ready Instructions
And E-Signatures
Issue controlled instructions digitally and record compliant eSignatures, guaranteeing documented execution and audit‑safe traceability.
Equipment Status
See the real‑time, all-in-one view of your plant, so you can make faster, more confident decisions with clear visibility into equipment status, ongoing activities, and open issues.
Results That Speak
for Themselves
When handovers are seamless and tasks are tracked, everything changes. Our customers measure this every day.
27 min
saved per workday and supervisor for more valuable activities
50%
less time spent on shift activities
63%
fewer non-conformities, resulting in improved product quality and on-time delivery
Ready for the Next Step?
Is your team losing mission critical information across shifts and departments?
We'll show you how to digitize handovers, centralize communication, and ensure full traceability – all without adding complexity.
Shift Collaboration is
Part of Shiftconnector®
Shift Collaboration is not an isolated tool, but an integral part of the Shiftconnector® Intelligent Operations Platform.
Together with pillars such as Visual Management, Continuous Improvement, and Intelligent Asset Performance, it creates a continuous flow of information – from individual observations to strategic decisions.
360° connectivity seamlessly integrates ERP, MES, and LIMS systems into a common operational context.
A Look Into the Engine Room
Shiftconnector® integrates into your existing IT landscape, making it even more intelligent and efficient.
360 ° Connectivity
Fragmented OT/IT systems—MES, LIMS, QMS, ERP/CMMS, and historians—force teams to reconcile data by hand, slowing decisions and weakening traceability.
Shiftconnector® Intelligent Operations Platform unifies these sources into one audit‑ready operational timeline, giving production, quality, maintenance, and engineering the right information, at the right time.
SAMI – Shiftconnector® Artificial Manufacturing Intelligence
Critical production knowledge is documented, but buried in logs, reports, and systems? The problem: When issues arise, finding the right information takes too long.
SAMI makes your documented knowledge instantly accessible. The AI-powered assistant understands your production context and retrieves relevant information in seconds - from the root-causes of incidents to proven solutions.
Testimonials
From Practice for Practice
Learn from other pharmaceutical teams for your production.
- Whitepaper
Shopfloor Operations Assessment for Pharma Manufacturer
Optimize efficiency and collaboration with our interactive self-assessment. Identify operational bottlenecks, information flow issues, and resource inefficiencies. Download now to start improving.
- Case StudyBayer AG
Florian Leinenkugel
"We consolidated with Shiftconnector® around 20 communication platforms into one."
Further practical knowledge
Discover best practices for pharmaceutical manufacturing through case studies, white papers, and expert insights from the shop floor.
Frequently Asked Questions (FAQs)
What is the difference between digital shift collaboration and a traditional logbook?
Traditional logbooks capture information but often remain static and disconnected. Digital shift collaboration links events, tasks, and handovers in a live system with traceability till completion, structured escalation routines, automated notification workflows, and digitally assigning tasks with clear ownership.
Can I customize what information is captured during handovers?
Yes. Logbook templates, task categories, and handover checklists are fully configurable to match your specific processes and compliance requirements.
How does Shift Collaboration integrate with existing systems?
Shiftconnector® connects to ERP, MES, LIMS, and other systems via standard interfaces. Events and data flow automatically into the shared operational view.
Do I need IT skills to configure the system?
No. Shiftconnector® relies on low-code/no-code. Your operations teams can configure templates, workflows, and notifications by themselves.
How quickly can Shift Collaboration be implemented?
A focused pilot can go live in 8-10 weeks. For big pharma we have successfully completed global roll-outs across 20 sites in four months.
Shift Collaboration
In Your Production
Every plant has its own shift handover, task traceability and cross-departmental communication challenges.
In a personalized demo, we'll show you how Shift Collaboration connects siloed teams and systems to streamline your operations.