Change Management (CM) is not a sure-fire success; it requires regular impulses and adjustments. Goals need to be readjusted and new tools introduced where necessary, such as Six Sigma for more complex issues. This can also affect the qualification matrix and employee training. It is important that Continuous Improvement (CI) becomes part of the whole strategy in the company. But how do you convince your team?
Experts develop new procedures and a 40- to 60-page document describing the new process in detail. Employees are informed by e-mail announcing the day of implementation. You know the result? Only about half of the employees actually read the document. And approx. 3-6 months later, employees do their work according to former procedures, improvising where necessary. This is what change management often looks like.
No initiative works without convincing your team. We show you what measures need to be taken and how change management works with a strategic concept.
1. Show them Why
Show your colleagues the added value. What's in it for them? Also show them the vision. If employees understand why the new process is necessary, they will be much more willing to engage with it.
2. Develop the Plan With Those Affected
Those who actually carry out the processes know them best. They know what works and what doesn't. Get the key stakeholders to plan the new process together. People support what they help to shape. This is how you develop meaningful solutions and find supporters for your project.
3. Engage them in Many Different Ways
People learn and adapt in different ways and at different speeds. Some people skip emails, others are less attentive during presentations, but everyone reads the poster on the way to the canteen. So use every channel available to engage employees. Find out how you can best reach your colleagues and then take advantage of every opportunity.
4. Visualize & Repeat
If you want your employees to understand your new process, visualize it. Three quarters of our brain is designed for visual processing, so we remember images better than words. You may need to create a visual overview and then delve deeper with cards dedicated to a specific part of the process. That way, employees can see exactly what needs to be done. And the more frequently a new process is communicated, the more likely it is that the new procedure will be understood.
5. Listen & Follow Up
Give employees the opportunity to ask questions to project managers. Give them the opportunity to speak up if they are unhappy. In doing so you can address complaints and take appropriate action at an early stage.
In addition to economic factors, change management encompasses extensive content from the areas of ESG (environmental, social and governmental concerns). In the area of the environment, the topics of climate neutrality, energy supply and use of resources are becoming increasingly urgent. Further objectives should take a people-focused continuous improvement strategy into account support
Firing Up New Solutions in the Process Industry: From Innovation to Impact
The chemical industry is experienced in distilling new opportunities and successes from change: In its more than 150-year history, the industry has successfully transformed and modernized itself time and again.
In the process, the chemical industry has continuously developed new technologies. As a result, it has always been able to supply innovative product solutions for almost all sectors of the economy.
Interested in how change management can be implemented successfully? Learn more in our free Guide, available for download below.