Andreas Eschbach, CEO and Founder
Across the chemical industry, manufacturers are embracing digital transformation to remain competitive. AI-driven Smart Plants are reshaping operations, giving engineers, operators and plant managers unprecedented insight into their facilities. The key to this transformation isn’t just automation—it’s collaboration between humans and AI-powered systems. eschbach’s Shiftconnector® Artificial Manufacturing Intelligence or SAMI puts the power of AI directly into the hands of people to make chemical plants smarter, safer and more efficient.
A Smart Plant is more than just a facility with modern equipment—it’s a fully connected, data-driven environment where AI, Industrial Internet of Things (IIoT) devices and human expertise work together to optimize every aspect of operations. Instead of relying on static reports and manual investigations, Smart Plants use real-time data and AI-powered insights to improve decision-making, reduce waste and enhance productivity.
Traditional plants often operate in data silos, where critical information—like maintenance records, shift handover notes and production logs—is scattered across multiple disconnected systems. In some cases, information is buried in paper-based reports or held as tacit knowledge in the heads of experienced manufacturing workers. This fragmentation hinders collaboration, slows down problem-solving and makes it difficult to respond quickly to operational challenges. It also limits a plant’s ability to drive continuous improvement by making it harder to identify trends, analyze past performance, and implement data-driven optimizations.
In contrast, Smart Plants leverage digitalization and advanced AI tools to break down these silos and create a connected, real-time environment. By integrating data from IIoT sensors, machine logs and human-generated reports, they ensure that information is always accessible, structured, and actionable. AI-powered daily management systems can identify patterns, detect anomalies and provide predictive insights, allowing teams to address issues proactively rather than reactively. This not only improves efficiency and decision-making but also enhances collaboration, safety and overall plant performance.
A Smart Plant has several key characteristics:
These capabilities transform chemical manufacturing and enable new models of work that emphasize agility, collaboration and proactive decision-making. With real-time data integration and AI-driven insights, shift teams no longer operate in isolation—instead, they work within a fully connected system where knowledge is continuously shared across roles, departments, and even global sites.
Ultimately, the Smart Plant model replaces static, manual workflows with data-driven, adaptive processes that enhance efficiency, safety and long-term sustainability.
In a Smart Plant, AI isn’t just about automation—it’s about enabling people to work smarter, faster and more effectively. That’s where Shiftconnector Artificial Manufacturing Intelligence—or SAMI— comes in. Fully integrated into Shiftconnector, SAMI acts as an intelligent assistant, helping operators, engineers and managers cut through complexity, find the information they need and make informed decisions in real time. Here’s how SAMI empowers teams in the Smart Plant.
Manufacturing plants generate vast amounts of data—maintenance records, shift notes, production logs—but traditional keyword searches often return irrelevant or incomplete results, making it hard to find the right information quickly. SAMI’s Smart Search goes beyond keyword matching by using natural language processing (NLP) and context awareness to deliver highly relevant results in seconds.
Example: A technician hears that a motor is very loud and suspects it might be vibrating abnormally. Instead of searching logs for the exact phrase “motor is very loud,” they ask:
“Has this motor had past vibration problems?”
SAMI understands that “loud motor” and “vibration issues” are semantically related — even though the words don’t match exactly. It scans historical shift notes, maintenance logs, and sensor data to find relevant incidents, such as:
“Unusual humming noise from motor 3B”
“Increased vibration detected on pump motor”
“Motor running louder than normal during startup”
By recognizing the meaning behind the question, not just the keywords, SAMI retrieves the most relevant past events. This saves hours of manual searching and helps teams quickly diagnose issues, apply proven fixes, and avoid downtime.


In manufacturing, many operational challenges have happened before—but finding how they were resolved can be a struggle, especially when key personnel leave or retire. Solution Suggestion ensures that knowledge isn’t lost by analyzing past incidents and recommending proven fixes. Operators no longer have to reinvent the wheel every time an issue occurs. If a recurring problem arises, SAMI can surface past solutions, explain what worked and even show the impact of those fixes.
Example: Shiftconnector flags a reactor temperature anomaly. The plant engineer asks: “Why is the temperature for Reactor A high?” SAMI scans past incidents, identifies similar cases, and suggests likely causes—such as a misconfigured valve, a missed step in the startup checklist, or an incorrect cooling setpoint. By learning from historical data, including human error patterns, the team can act quickly and confidently without relying on trial and error.
SAMI doesn’t just provide static reports—it acts as a conversational AI assistant, allowing teams to ask follow-up questions and drill deeper into plant data. Unlike traditional dashboards, which require navigating complex menus, SAMI enables natural language interactions, making data retrieval as easy as having a conversation.
Example: The incoming morning shift supervisor can get an overview of notable events and activities overnight by simply asking, “What happened on the last shift?” SAMI will quickly bring her up to date with the most relevant and important information she needs to know. If she wants to know more, she can ask follow-up questions, such as, “What was done to resolve the issue with Line 1?” and “What additional follow-up activities remain to be done?” Chatting with SAMI is just like chatting with a human assistant: it understands context, follows the flow of the conversation, and provides relevant and understandable answers.
Download the guide to learn how AI is transforming the chemical industry.
Unlike off-the-shelf AI tools, SAMI is trained on industry- and plant-specific data, making it uniquely suited for chemical manufacturing. It understands the specific workflows, processes and terminology used in each plant, ensuring that its insights are not just accurate, but actionable within the plant’s existing operational framework.
Because SAMI is fully embedded within Shiftconnector, it works within existing workflows and the overall information ecosystem for the plant. This seamless integration ensures that SAMI delivers relevant, accurate answers rather than generic responses.
By making institutional knowledge instantly accessible, SAMI empowers every level of the plant:
The result? A smarter, more proactive workforce with the right information at the right time. That’s Industry 5.0: bringing people and technology together for smarter, safer and more productive chemical plants.